Meet Your Schletter Team - Justin Smith
Posted By: Schletter Inc. on March 14, 2018
As North America's premier provider of solar mounting systems for utility-scale PV plants, commercial and residential PV installations, and PV carports, Schletter is built on the consistent efforts of dedicated individuals who work hard to help our customers achieve success with all their solar projects. We offer second-to-none support to keep your team moving forward and to continually communicate with you. Your assigned team includes your Sales Representative and Project Integrator as your key contacts as well as others in engineering, drafting, and project support. Schletter manages the entire solar racking process, offering engineering and geotechnical testing along with quality solar mounting systems.
We want you to have the opportunity to get to know every one of our team members, so we have produced a video series to capture the unique perspectives and insights of Schletter’s people.
The video we’re highlighting today features insights from Justin Smith, Sales Manager, about the effort that Schletter puts into every project it tackles—and the trust that customers have for the Schletter team. Justin speaks to how involved his team is with the customer to go above and beyond, and adapt to an ever-changing market. His team works together to deliver a successful solar racking project each time.
“I think one of the biggest challenges is just how quickly the market changes, and the competition within the market. You have to be very reactive to the market, but you also have to be there for your customers.”
The whole attitude of the team revolves around exceeding customer expectations. For a recent customer with an accelerated project timeline, Schletter helped the customer organize for remote deployment and offered onsite training to ensure the project’s success. Justin points out that the temptation to view every project as the same is faulty thinking. Attention to detail and clear communication are the key to success.
“I think one of the biggest challenges is just how quickly the market changes, and the competition within the market. You have to be very reactive to the market, but you also have to be there for your customers. You have to be there with the technology, just knowing how to adapt for the different scenarios you run into.”
Justin's team is a talented and innovative ensemble. Angela Sierra, Project Integrator, who is great at keeping both the Schletter team organized—and the customer organized. Hugo Vasquez is in charge of Engineering services, while James Bosma is the Drafter for all Justin's projects. Sharika Perkins handles Order Processing and Project Support. The team meets constantly to ensure each and every project stays on track, considering all aspects of the design, delivery and construction.
1001 Commerce Center Drive
Shelby, NC 28150
Call: (888) 608 - 0234
Fax: (704) 595 - 4210
SCHLETTER CANADA INC
3155 Howard Ave, Unit 202
Windsor, ON N8X 4Y8
Call: (519) 946 - 3800
Fax: (519) 946 - 3805